Types of business communication

 

There are different types business communication. It depends on nature, size of business Organization. The types of communication are shown below through a diagram.
in time we see there are different types of communication that depends on its nature, scope size etc.

1. Oral communication: 

When communication is made verbally & not in written is called oral communication. Say speech, face to face conversation, interview, meeting, conference etc.

2. Written Communication: 

When message is- communicated in a written from, it is called written communication such as letter, Memo, report, notes, journal etc. 

3. Non-Verbal Communication: 

Communication without using words is known as verbal communication. It is not word-based communication Say, Symbols, body language, eye contact, color etc.

4. Vertical Communication: 

When communication takes place to the vertical' diagram within the organization is called vertical Communication. It may also two types such as- 

(a) Upward communication.

(b) Down Word communication.

When communication is occurred between subordinates to superior is called upwards & it's just opposite to downward communication.

5. Horizontal Communication: 

When communication takes place between same status officers or individuals of the same organization is called horizontal communication. Say communication of production manager & sales manager.

6. Diagonal Communication: 

Communication across the formal chain of command is called cross or diagonal communication. It is used to speed information flow.

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7. Formal Communication: 

When communication occurs by following the prescribed rules & regulation is called formal Communication.

8. Informal Communication: 

When communication does not follow any prescribed rules or procedure is called informal communication. No official rules are followed here.

9. Internal Communication: 

When communication is occurred among the employees in the same organization is called internal communication.

10. External Communication: 

Internal Communication between members of the same organization.